Customer Service

Highfield Level 2 Certificate in customer Service (RQF) Deliver exceptional customer service, each and every time, with this leading qualification. Businesses live and die by their reputation, and customer service is perhaps one of the most important factors in ensuring customer retention and repeat custom. The Level 2 Certificate in Customer Service (RQF) has been […]

Fire Safety

Highfield Level 2 International Award in Fire Safety for Fire Wardens Can everybody get out in a potential fire? Are fire exits clear? Is there an assigned assembly point? Fire wardens are an integral part in everyone’s safety at work. Think ‘fire’ before one breaks out – understanding the risks and hazards and know how […]

Health and Safety in the workplace

Who is this qualification for? This qualification has been developed for those who are working in any private or public sector working environment and providing them with knowledge of basic health and safety practices essential in the workplace. How long will it take? To complete this qualification learners should expect to undertake approximately 6 hours […]

Food Safety

Highfield Level 2 International Award in Food Safety The objective of this qualification is to ensure that persons who are or will be employed in a food business, are provided with the knowledge and skills necessary to produce safe food. This international qualification would be typically delivered through a 1-day training course (6 hours). Learners […]

Emergency First Aid at Work

Highfield Level 3 International Award in Emergency First Aid at Work Who is this qualification for? This qualification has been developed for those already working, or preparing to work, in the industry and who have been identified in the company’s first aid risk assessment as being required to provide first aid in the workplace. How […]

HACCP for Catering

Highfield Level 2 Award in HACCP for Catering Who is this qualification for? This qualification is aimed at those working in a food catering environment and other food handlers and those who are preparing to work in the industry. The objective of the qualification is to provide an introduction to HACCP, and also support those […]

Effective Auditing & Inspection

This course is essential for the people who work as an inspection in your municipality or for quality assurance inspector.

iosh

IOSH is the world’s largest health and safety membership body. With over 44,000 members in 99 countries, IOSH is committed to ensuring that global work practices are safe, healthy and sustainable. What does IOSH stand for? IOSH stands for Institution of Occupational Safety and Health, the Chartered body for health and safety professionals. IOSH is […]

NEBOSH

What Is NEBOSH? The National Examination Board in Occupational Safety and Health (NEBOSH) offers globally recognised qualifications covering health and safety and risk management. A significant number of health and safety job adverts specify NEBOSH qualifications, demonstrating the high standard of NEBOSH courses and training. Offering 60 years’ experience and highly qualified tutors, everybody taking […]

Occupational Safety and Health Administration (OSHA)

What is the Occupational Safety and Health Administration (OSHA)? The Occupational Safety and Health Administration (OSHA) is a federal agency in the United States committed to safeguarding worker health and safety. Congress established OSHA in 1971, following its enactment of the Occupational Safety and Health Act of 1970. This groundbreaking legislation came in response to […]